Hello? Are you there?

Here in the Philippines when communicating with the use of cell phones, we usually used text messages in view of their low costs compared to calls.

When I sent a message and got no reply, instantly, I was anxious what could have happened. To receive a couple of letters like “OK” or even just “K” is enough already to settle my worrying mind. We humans need confirmation – and this is an instinctual matter.

I have brought up this issue since, for the past few months, I had sent emails to government institutions but to my disappointment received no response at all. I am not saying that they are not working or reading my request/message; perhaps they do.

With private agencies, I have not experienced this one. There is at least a message of some kind that reached to my inbox. So, I am suggesting that it is better to install an auto responder, so there’s no forgetting.

When I was a young adult, I wrote to the then President, Corazon C. Aquino – few months later, I got an acknowledgement card from Malacanang. Oh! There was no enough space to stash my joy inside my heart, taking into account that the card has traveled a long way – from Manila to Mindanao – where I lived.

If they couldn’t response to an email these days, Oh! How I wish to go back to the olden days where there’s no other option than a snail mail but, most likely, people will find time to reply.

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NOTE: Just as I was already losing hope of hearing from Malacanang regarding my complaint sent to them, there it was, in my inbox, a message from Secretary Cabral of DSWD Malacanang.

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